Achieving World Class Customer Service - Jeff guided participants in strategies for creating world-class customer service at the 2013 Wisconsin Parks and Recreation Conference. Click on the graphic above or here (Creating World-Class Customer Service) for a PDF version of the PowerPoint slides. Contact RCI for more information on our customer service workshops.
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The Art of Delegation - What is delegation and why is it a powerful tool to help your organization grow and improve? Jeff […]
Developing Personal Resilience - Jeff presented his workshop on developing personal resilience at the 2015 Renal Network 11 Conference in Milwaukee. The session […]
Systems Thinking and the Art of Seeing Wholes - Jeff presented his workshop on systems thinking to the learning and development professionals […]
Leading in an Age of Permanent Whitewater - Jeff introduced the six crucial dimensions leaders need to develop in an era of […]
