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Back Home
  • Search
  • Home
  • About RCI
    • Our Vision, Mission, and Principles
    • Linda & Jeffrey Russell
    • Our Clients
    • Our Commitment to Protecting Your Data
  • RCI Services
    • All RCI Services
    • Fearless Performance Management
      • Fearless Performance Reviews
    • Navigating Difficult Conversations
    • Leadership
      • Leadership in the Time of COVID-19
      • Leading In Permanent Whitewater
      • 360-Degree Assessment
    • Leading Fearless Change
      • Resilience
        • Strengthening Your Resilience in an Age of Uncertainty
      • Change Readiness
    • Employee Engagement
      • 270° Employee Assessments
    • Strategic Planning
      • Strategic Planning 101
    • DiSC® Assessment
    • Surveys for Results!
      • Employee Engagement
      • Engagement Surveys
      • 360˚ Leadership Assessment Surveys
      • 270° Employee Assessment Surveys
    • Group Facilitation
    • Team Development
    • Human Resource Management
  • RCI’s Model for Leading Change
  • Keynotes and Seminars
  • Resources
    • All Resources
    • Recent Presentations
    • Tools, Tips & Templates
    • RCI Newsletter
    • RCI Whitepapers
    • RCI Books
  • RCI Store
    • RCI Store
    • Fearlesss Performance Reviews
    • Change Basics
    • Strategic Planning 101
    • DiSC® – Everything DiSC® Workplace
    • DiSC® – Everything DiSC® Work of Leaders
    • DiSC® – Everything DiSC® Management Profile
    • Resilience Quotient
  • Testimonials
  • Contact RCI

Are Your Employees Engaged?

RCI's Engagement Model

RCI Keynotes and Seminars

Explore our popular keynotes and workshops!

Lead Fearless Change

What steps should you take to lead fearless change?

What would it take to conduct fearless reviews?

Want to conduct fearless performance reviews?

Develop Your Leaders

Want to grow leaders in your company?

Create Effective Strategy

Want to build a strategic thinking mindset in your leaders and staff?
Surviving difficult conversations . . .

Surviving difficult conversations . . .

Build skills for surviving difficult conversations

Leadership in the Time of COVID-19

What does it take to lead in these times of great uncertainty?

Leading in the Time of Permanent Whitewater

Leading in the Time of Permanent Whitewater

Strengthening Your Resilience in an Age of Uncertainty

In this age of uncertainty, personal resilience may be the key that enables us to navigate all of the volatility and the challenges that we face during this time. The word resilience comes from the Latin ...

Read more »

360° Leadership Assessments

How effective are the leaders in your organization at actually leading others? Do your leaders have the skills and knowledge to guide your organization successfully into the future? How do you know ...

Read more »

270° Employee Assessments

We all know about the power of the traditional 360° leadership assessments – where leaders get feedback from an array of their stakeholders. This rich feedback can be transformative for leaders ...

Read more »

Conducting Stay Interviews – Jeff presented his approach to designing and conducting “stay interviews” to a standing room only crowd at the 2018 Wisconsin SHRM Annual Conference. Click the graphic above or here (Conducting Stay Interviews) for a PDF version of the PowerPoint slides. Contact RCI for more information on our Human Resources workshops. […]

Conducting Stay Interviews

Conducting Fearless Performance Reviews – Jeff presented his powerful framework for conducting truly fearless performance reviews at the Credit Union HR and Organizational Development Council 2018 Conference in Fort Lauderdale, FL. Click on the graphic above or here (Fearless Performance Reviews) for a PDF version of the PowerPoint slides. Contact RCI for more information […]

Conducting Fearless Performance Reviews

Leading Your Library Fearlessly Through Change – What are the most effective strategies for leading library staff, patrons, and trustees through change? Jeff presented RCI’s thoughtful and comprehensive approach to leading fearless change to library professionals attending the 2017 Annual Conference of the Wisconsin Library Association. Click on the graphic above or here (Leading Your […]

Leading Your Library Fearlessly Through Change – WLA

The Keys to Employee Retention – What are the time-tested strategies for retaining your top talent? Jeff presented RCI’s thoughtful and comprehensive approach to employee retention to library professionals attending the 2017 Annual Conference of the Wisconsin Library Association. Click on the graphic above or here (The Keys to Employee Retention) for a PDF version […]

The Keys to Employee Retention – WLA

The Keys to Employee Retention – What are the time-tested strategies for retaining your top talent? Jeff presented RCI’s thoughtful and comprehensive approach to employee retention to over 200 engaged HR professionals attending the Annual Conference of the Wisconsin State SHRM. Click on the graphic above or here (The Keys to Employee Retention) for a […]

The Keys to Employee Retention – WISHRM

The Keys to Volunteer Retention -€ What are the time-tested strategies for retaining your top volunteer talent? Jeff presented RCI’s thoughtful approach to volunteer retention to a standing room only group of non-profit professionals attending the annual Madison Non-Profit Day. Click on the graphic above or here (The Keys to Volunteer Retention) for a […]

The Keys to Volunteer Retention

Develop Your Strategic Thinking Mindset – Or Else! -€” What’s the value of being a strategic thinker — especially as a library professional? What are the consequences if we don’t develop a strategic thinking mindset? Jeff presented RCI’s approach to developing a strategic thinking mindset at the 2016 Wisconsin Library Association Annual Conference. Click […]

Develop Your Strategic Thinking Mindset – Or Else

The Keys to Employee Retention – What are the time-tested strategies for retaining your top talent? Jeff presented RCI’s thoughtful and comprehensive approach to employee retention to an engaged group of HR professionals attending the monthly meeting of the Jefferson County HR Association. Click on the graphic above or here (The Keys to Employee Retention) […]

The Keys to Employee Retention

Developing Resilience in an Age of Uncertainty -€” Jeff presented his workshop on developing resilience in an age of uncertainty at the 2016 Madison Non-Profit Day and, a day earlier, to the 2016 Wisconsin Child Welfare Conference. Both sessions focused on the power of resilience and the characteristics that enable someone to […]

Developing Resilience in an Age of Uncertainty

HR Leadership in an Age of Permanent Whitewater -€” This time of great uncertainty calls for a new definition of leadership that provides a new kind of guidance to those looking for direction. Jeff presented Russell Consulting, Inc.’s innovative approach to leadership in a time of uncertainty to a full house […]

HR Leadership in an Age of Permanent Whitewater

Search RCI

RCI News

  • Change Basics Published in Japanese!

  • Fearless Performance Reviews Arrives in Russia – and Ecuador!

  • RCI’s Cutting Edge Workshops

  • Fearless Performance Reviews Published!

Recent Presentations

  • Conducting Fearless Performance Reviews

    Conducting Fearless Performance Reviews

  • Leading Your Library Fearlessly Through Change – WLA

    Leading Your Library Fearlessly Through Change – WLA

  • The Keys to Employee Retention – WLA

    The Keys to Employee Retention – WLA

  • The Keys to Employee Retention – WISHRM

    The Keys to Employee Retention – WISHRM

  • The Keys to Volunteer Retention

    The Keys to Volunteer Retention

Food for Thought!

Russell Consulting, Inc.
And those who were seen dancing were thought to be insane by those who could not hear the music.
Friedrich Nietzsche, German philosopher
Russell Consulting, Inc.
And those who were seen dancing were thought to be insane by those who could not hear the music.
Friedrich Nietzsche, German philosopher
Russell Consulting, Inc.
Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.
Sir Winston Churchill
Russell Consulting, Inc.
The brave man is not he who does not feel afraid, but he who conquers that fear.
Nelson Mandela, the late president of South Africa
Russell Consulting, Inc.
Change happens by listening and then starting a dialogue with the people who are doing something you don't believe is right.
Jane Goodall, primatologist
Russell Consulting, Inc.
The uncreative mind can spot wrong answers, but it takes a very creative mind to spot wrong questions.
Anton Jay, English writer and TV director
Russell Consulting, Inc.
Each morning when I open my eyes I say to myself: I, not events, have the power to make me happy or unhappy today.
Groucho Marx, American comic
Russell Consulting, Inc.
You may not control all the events that happen to you, but you can decide not to be reduced by them.
Maya Angelou, American poet
Russell Consulting, Inc.
Between stimulus and response, there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor E. Frankl, author of Man's Search for Meaning
Russell Consulting, Inc.
As I walked out the door toward the gate that would lead to my freedom, I knew if I didn’t leave my bitterness and hatred behind, I’d still be in prison.
Nelson Mandela
Russell Consulting, Inc.
Everything will be okay at the end. If it's not okay, you're not at the end!
Anonymous
Russell Consulting, Inc.
If you don't know where you're going . . . Any road will get you there.
Lewis Carroll, British author
Russell Consulting, Inc.
Destiny is no matter of chance. It is a matter of choice: It is not a thing to be waited for, it is a thing to be achieved.
Wm. Jennings Bryan, U.S. politician
Russell Consulting, Inc.
Everyone sits in the prison of his own ideas; he must burst it open.
Albert Einstein

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Workshop Testimonials

Russell Consulting, Inc.
"There's immediate applicability of the ideas that you presented."
- Workshop Participant
Russell Consulting, Inc.
"There's immediate applicability of the ideas that you presented."
- Workshop Participant
Russell Consulting, Inc.
"Russell Consulting gave us excellent tools that can be used right away in my everyday practice."
- Workshop Participant
Russell Consulting, Inc.
"Jeff really appealed to my learning style!"
- Workshop Participant
Russell Consulting, Inc.
"Energetic and enthusiastic presenter!"
- Workshop Participant
Russell Consulting, Inc.
"Very knowledgeable and motivational."
- Workshop Participant
Russell Consulting, Inc.
"Jeff is a terrific speaker and does a great job of engaging the audience. I had lots of aha moments!"
- Workshop Participant
Russell Consulting, Inc.
"You did an awesome job! I'm leaving with usable tools and concepts."
- Workshop Participant
Russell Consulting, Inc.
I found tremendous value in your class and am looking forward to diving into your book to even further my knowledge. I'm hopeful our paths will cross again, and that I'll have another opportunity to learn from you and your wealth of knowledge.
Ashley Baker, WEDC
Russell Consulting, Inc.
"Great session! I learned a lot and took away practical applications of the materials."
- Workshop Participant
Russell Consulting, Inc.
"Outstanding instructor with a wealth of experience!"
- Workshop participant
Russell Consulting, Inc.
"Jeff is the best instructor I've had yet. His handouts were extremely helpful and his teaching skills were outstanding!"
- Workshop Participant
Russell Consulting, Inc.
"I learned how to make my workforce a better team. A great program!"
- Workshop Participant, Building High Performance Teams
Russell Consulting, Inc.
"The insights and takeaways are tangible and valuable."
- Workshop Participant
Russell Consulting, Inc.
"Leadership in the Time of COVID-19 had an additional benefit of allowing people to speak to each other – on a human level – about some of the difficulties they’ve been facing in recent times."
Heather Ferguson, Program Manager

UW Madison SBDC
Russell Consulting, Inc.
"Jeff has a great and effective sense of humor."
- Workshop Participant
Russell Consulting, Inc.
"Jeff was engaging and had excellent tools/props/sense of humor."
- Workshop Participant
Russell Consulting, Inc.
"The information that you shared has been inspirational and has helped me look at things in a new light. When I stepped back to look at situations in a more Collaborative Mindset way, it took away much of the anger I was feeling."
- Workshop Participant, Surviving Difficult Conversations
Russell Consulting, Inc.
Regarding our online Leadership in the Time of COVID-10" class: "We've had numerous clients attend and have heard several compliments on the curriculum and delivery. In particular they appreciated the many actionable concepts you presented. In a time with a lot of unknowns, they were glad to be able to take some steps to improve the way they are leading employees."
Michelle Somes-Booher, Director

UW-Madison SBDC
Russell Consulting, Inc.
"RCI offered us a great set of tools that we're able to take back to our office/teams. They helped us understand the pros and cons of various decision making approaches."
- Workshop Participant, Problem Solving and Decision Making
Russell Consulting, Inc.
"Awesome program that I would recommend to others!"
- Workshop Participant, Surviving Difficult Conversations
Russell Consulting, Inc.
"Very practical and useful strategies that can be easily implemented."
- Workshop Participant
Russell Consulting, Inc.
"I liked the strategies for dealing with change and how to help people navigate the change journey."
- Workshop Participant, Leading Fearless Change
Russell Consulting, Inc.
"Jeff is an awesome instructor! He takes into consideration all learning styles, very open, great sense of humor!"
- Workshop Participant, Communication and Delegation
Russell Consulting, Inc.
"Great training! Jeff was very professional and well-organized!"
- Workshop Participant
Russell Consulting, Inc.
"Jeff is well-organized, has great photography, good content and quotes, created a respectful environment, stayed on topic."
- Workshop Participant
Russell Consulting, Inc.
"Jeff provides relevant solutions to real world problems. He also provides a format for you to develop your own personal and organizational action plans. I'd like to hire him."
- Workshop Participant, Creative Problem Solving
Russell Consulting, Inc.
"Really interesting, thought-provoking and useful information."
- Workshop Participant
Russell Consulting, Inc.
"Provided very specific strategies that I will definitely incorporate."
- Workshop Participant, Leading Fearless Change
Russell Consulting, Inc.
"I've attended a variety of similar seminars. Jeff's workshop is definitely a cut above the rest."
- Workshop Participant, Surviving Difficult Conversations

Consulting Testimonials

Russell Consulting, Inc.
"We hired Jeff a number of years ago to handle all our leadership development. Leadership development is one of the leading issues facing CPA firms as we try to replace aging managers, owners and leaders. We selected Jeff because of his knowledge, experience and willingness to customize his training programs to fit our firm's culture and core values. Needless to say I have been thrilled by the results. The most recent session on performance reviews got rave reviews from my managers and has definitely improved the quality of leadership in our firm. I have used many trainers over the years, Jeff is and will be my first choice!"
- Scott R Haumersen, Managing Partner, Wegner LLP, CPAs and Consultants



 
Russell Consulting, Inc.
"We hired Jeff a number of years ago to handle all our leadership development. Leadership development is one of the leading issues facing CPA firms as we try to replace aging managers, owners and leaders. We selected Jeff because of his knowledge, experience and willingness to customize his training programs to fit our firm's culture and core values. Needless to say I have been thrilled by the results. The most recent session on performance reviews got rave reviews from my managers and has definitely improved the quality of leadership in our firm. I have used many trainers over the years, Jeff is and will be my first choice!"
- Scott R Haumersen, Managing Partner, Wegner LLP, CPAs and Consultants



 
Russell Consulting, Inc.
"The work you did in writing your book 'Fearless Performance Reviews' is the best treatment I've seen on what can be a very challenging process for leaders at all levels. I especially appreciate the collaborative mindset approach - it very much resonated with me and I truly believe that is how it should work. Thank you for the very good work you have done and continue to do!"
- Sue O'Hara, Program Manager, Leadership Development, UW Health
Russell Consulting, Inc.
"The strategic plan that you helped us to develop is the perfect centerpiece for the League. Thanks again for all of your help."
Jerry Deschane, Executive Director, League of Wisconsin Municipalities



 
Russell Consulting, Inc.
"Jeff provided my team a unique opportunity to explore change management and influence techniques.  His professional, insightful and pragmatic approach to delivering content was extremely effective.  Highly engaging, Jeff's style enabled my team to discover for themselves new capabilities and approaches to driving business change within our organization."
- Brian Warnert, Global Business Development Director, General Mills



 
Russell Consulting, Inc.
"Jeff designed and taught a strategic planning course for us that specifically identified the strengths and weaknesses of our current methodology. More importantly, he inspired my team to take risks, try new approaches, and continuously challenge our techniques. He did this without ever allowing the team to lose pride in the work they had done. Jeff is an outstanding consultant, teacher, and advisor. I highly recommend his work and his professionalism."
- Ethan S. Sanders, United States Navy



 

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