Achieving World Class Customer Service - Jeff guided participants in strategies for creating world-class customer service at the 2013 Wisconsin Parks and Recreation Conference. Click on the graphic above or here (Creating World-Class Customer Service) for a PDF version of the PowerPoint slides. Contact RCI for more information on our customer service workshops.
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Developing Resilience in an Age of Uncertainty - Jeff presented his workshop on resilience at the 2014 Wisconsin WIC Conference. The session focused on […]
The Keys to Employee Retention – What are the time-tested strategies for retaining your top talent? Jeff presented RCI’s thoughtful and comprehensive approach to employee retention […]
Systems Thinking and the Art of Seeing Wholes - Jeff presented his workshop on systems thinking to the learning and development professionals […]
The Keys to Employee Retention – What are the time-tested strategies for retaining your top talent? Jeff presented RCI’s thoughtful and comprehensive approach to employee retention […]
